Tempur-Pedic in The Marine Environment
The demanding marine environment and the desire for serious comfort onboard promoted the founding of Artisans Custom Mattress (ACM), Inc. in 1999. The same principles of customer service and exceptional comfort continue to guide our operations. The unique fit between the Tempur-Pedic Swedish Sleep System® and yachts has proven to be a wise investment for boat loads of sailors. ACM serves many fine yacht companies that offer their customers a choice of mattresses. Of course we are pleased to serve sailors directly when they are ready to upgrade their favorite boats.
The marine environment is unforgiving and therefore Tempur-Pedic is the first choice. As boaters, we have embraced polyurethane for its inherent mold and mildew resistance and its long service life. TEMPUR® material and the mattress substrate are polyurethane. The AirFlow System™ built into our mattress is unique to Tempur-Pedic. Air circulation is vital to a healthy boat. The washable cover is mite and bacteria resistant, an important health feature anywhere and especially on boats.
Captain Dale has three Tempur-Pedic mattresses and numerous seating cushions on the ACM Flag Ship, the S/V Enchant. After six years in the British Virgin Islands and working in charter service, the mattresses continue to offer outstanding comfort. Cleaning is simple with the washable cover. Captain Dale sailed Enchant in the offshore Caribbean 1500 (BVI to New York) in the spring of 2005. The mattresses were a fantastic resource during the ocean crossing. They demonstrated exceptional shock absorbing properties that eased the motion in all kinds of seas. The mattress “collects” you at the bottom of the wave with acquiescent grace. The mattress is just as considerate returning you to your original position at a reassuring pace. Most of the crew that sailed on Enchant have since purchased mattresses from ACM.
The foremost test of any custom product is the service starting from the first inquiry and continuing through delivery and customer satisfaction. We have skilled artisans with training and tools as well as customer support options to customize Tempur-Pedic mattresses to “Any Size – Any Shape – Anywhere.” Since 1999 ACM is the only mattress company in the marine and RV market with a 20 year limited warranty and a 90 day trial on custom mattresses. That’s right, custom mattresses. As the authorized customizing house for Tempur-Pedic, that warranty and comfort trial is backed up by both Tempur-Pedic and ACM. ACM has set the industry standard for customer satisfaction with custom mattresses since 1999!
We continue to hear about competitors attempting to raise doubts regarding Tempur-Pedic in the marine environment. We find it helpful that so many competitors are compelled to talk about Tempur-Pedic. That is an important message all by itself. Tempur-Pedic is the preeminent mattress product and customer referrals have always been our best sales tool. “Often imitated but never duplicated.” Serious comfort in any size and shape delivered with world class service makes Artisans Custom Mattress the unparallel source for marine mattresses.
Captain Dale is a polymer physicist with over 3 decades of leading edge research and development. He served as scientist and manager in one of the world’s foremost polymers laboratories for most of that time.